Re: on-line cymbal question [quote=SirBlastsAlot;14811]It seems good on paper, but one must take into account, what does one do with returned damaged cymbals? You surely cannot re-sell used cymbals as new,
I thought about damaged cymbals. Selling damaged goods as new cannot be done. I will respect the fact that the definition of 'new' is not a matter of interpretation. New means 'not used' and 'in perfect, original condition'. I don't want to differ at all with the expectations of the general public and I don't want to sell something that has been 'used' as 'new'. This is a great concern as it will affect pricing greatly. The intent of the web site is for the drummer, musician and store to receive cymbals to test out with their own kit, wherever they choose. So, if a customer uses a cymbal for anything more than playing it in order to hear the sounds it makes, the cymbal must be considered 'used'. If returned, a careful inspection must be done to determine it's condition. It must be cleaned thoroughly. If the cymbal was played lightly (as a customer may do at GuitarCenter, Drum Pad or a music store), I don't have a problem re-stocking it as new. But, if it was heavily used for a gig, I would have to reduce the price by some amount and advertise that cymbal as 'demo'. Since the merchandise is really out of my control once it ships, I have to make certain agreements with the customer. First, the customer and I must make a reasonable agreement about the condition of returned cymbals. We must agree about several things, money not the least of these. It is up to me to determine if the customer is able to respect and carry-through these agreements. So, yes, I hear what you say. Just a short thought on tracking the cymbal... technology is the answer. I will mark each cymbal using transparent ink under the bell. The mark will be a bar-code. It will not be removable and will not affect sound seeing that most cymbal mfrs put their name on the top and bottom anyway. I appreciate your ideas. I am not sure about the viability yet and I know there's competion on-line already. These are great concerns. Greg |